Canada Existence lays off 85 workers in 3 provinces
Jobs are being cut in Winnipeg, London and Montreal as a result of Canada Life’s decision to partner with a Winnipeg-based global call centre.Jobs are being cut in Winnipeg, London and Montreal as a result of Canada Life’s decision to partner with 24-7 Intouch. (Pierre Verriere/CBC)Canadian insurance giant Canada Life is laying off dozens of…
Jobs are being lop in Winnipeg, London and Montreal as a results of Canada Existence’s decision to partner with a Winnipeg-based mostly solely solely world call centre.
Canadian insurance giant Canada Existence is shedding dozens of workers working in three provinces.
In an emailed observation to CBC, the firm confirmed Tuesday it is a long way shedding 85 workers in its Winnipeg, Montreal and London, Ont., offices.
The insurance firm cited shifting demographics and altering the arrangement in which it engages with customers in its decision.
Canada Existence says or no longer it is partnering with 24-7 Intouch Choices — a multinational telemarketing firm based mostly solely solely in Winnipeg — to supply bilingual products and providers and longer hours.
“24-7 has the tools and infrastructure to possess longer service hours for our customers,” vice-president Diane Bezdikian stated within the observation.
She added the swap “will present higher flexibility in servicing our customers in each and each unswerving languages.”
When requested by CBC, a firm spokesperson would no longer sigh what number of workers could be laid off in every of the three affected cities.